Privacy Policy

Last Updated:22/08/25

Drax Construction LLC ("the Company"), owned by Dara Karchgani, respects your privacy and is committed to protecting it through this Privacy Policy.

This policy outlines how we collect, use, and disclose your personal information when you use our website, services, and SMS messaging programs ("Service"). By using the Service, you agree to the collection and use of information as outlined here.

Information We Collect

We may collect the following information to provide and improve our Service:

Personal Information: such as your name, email address, and phone number when you voluntarily provide it to us (e.g., through forms, service requests, or SMS opt-ins).

Usage Data: such as IP addresses, device details, and browser type for diagnostic and analytics purposes.

SMS Data: If you opt into our SMS messaging program, we will collect and store your phone number and message activity (e.g., delivery confirmations, replies) to manage communications.

How We Use Your Information

Your personal information may be used to:

Provide, operate, and improve our Service.

Communicate with you, including sending service updates, promotional materials, and SMS text messages (you may opt out at any time).

Fulfill contractual obligations or requests.

Comply with legal obligations, enforce our terms, or resolve disputes.

SMS Messaging & A2P Compliance

By providing your mobile number and opting into our SMS program, you consent to receive text messages (which may be sent via an automatic telephone dialing system). Message frequency may vary. Standard message and data rates may apply.

Opt-In: You will only receive SMS messages if you have explicitly opted in (e.g., by filling out a form, checking an opt-in box, or texting a keyword to us).

Opt-Out: You may opt out at any time by replying STOP to any message. You will receive a confirmation message and no further SMS messages will be sent unless you opt back in.

Help: For assistance, reply HELP or contact us at [email protected].

We will not sell, rent, or share your phone number with unaffiliated third parties for their marketing purposes. Your number will only be shared with trusted service providers (such as SMS delivery platforms) as necessary to operate our messaging program.

Cookies

We use cookies to enhance website functionality and analyze usage. You can manage cookie preferences through your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

Your Rights

You have the right to:

Request access to the personal data we hold about you.

Request updates or corrections.

Request deletion of your data (subject to legal or contractual limitations).

You may exercise these rights by contacting us at [email protected].

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect their data. If such data is discovered, we will take immediate action to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page with the "Last updated" date revised.

Contact Us

For questions or concerns about this Privacy Policy or our SMS messaging program, please contact us at:

📧 Email: [email protected]